Reset PIN

To reset customer's PIN:

1. Click on 'customers' dropdown as shown below

 

2. Search for the customer

3. Click on the drop down under the actions tab and click on reset pin

4. You will be prompted to confirm this action, click on Reset Pin.

The customer will  then be notified to change their PIN

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• How to Reset Password

  1. Go to User and Roles(IAM) Utility 2. Click on Users on the navigation bar OR on view users 3. Search for the client and click on the edit button 4. On the user's profile, click on Reset Credentials and then on Reset Password