How to evaluate customer's loan eligibility - (Customer Scoring)

How to evaluate customer's loan eligibility - (Customer Scoring)

Customers' Loan eligibility is assessed based on their financial statements.
Scoring is a feature that allows a customer's financial statements (bank or mobile) to be uploaded, analyzed and scored.
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THINGS TO NOTE BEFORE UPLOADING A STATEMENT.
  1.  Get E-Statement From Provider
            Request your customer to get an e-statement from Mpesa or bank.
            No Scanned Documents
      2. Upload Statements as received.
            The statement should be forwarded as received from bank or Mpesa;
            No Renaming, No Editing.
      3. Upload PDF documents only
      4. Confirm that the Document is for the intended Period
      5. Do not upload Bank statements without LOGOs! 
      6. Request Password from Customer for Password Protected Documents
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TO UPLOAD A STATEMENT
  1. Click on "scoring" in the Customer's module dropdown.


2. In the scoring page, select the statement type. This could be either a Bank statement or Money Mobile statement.


3. Select the type of mobile or bank.

4. "Select the file from your device" or "drag and drop" the PDF document to upload the statement.


5a. If the document is password encrypted, Enter the password and click on "Submit".  Once the password is submitted the file is moved to "files in progress" section.

5b. If the document is not password protected, once it is uploaded it is moved to the "files in progress" section.
6. In the "Files in Progress section", confirm the file by clicking on the green tick as shown below.

To View the Statement Analysis
1. On the scoring homepage, click on "All Statements" button at the top right corner.

2. Check the status of the document.  Only documents with a status marked as "Completed" will have an analysis available. 
3. Click on the view icon to view the analysis summary.



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